How are telemedicine appointments conducted?
Most appointments are conducted by secure video through Doxy.me. No account, registration, or software download is required. A few minutes before the scheduled appointment, open a compatible web browser and go to doxy.me/aestorchmd.
Where may I be located during an appointment?
You must be physically located in a state where the treating clinician is licensed. The practice currently serves adults in New York, New Jersey, Connecticut, and Florida.
Are in-person appointments available?
Appointments are provided primarily by telemedicine. Limited in-person appointments may be arranged when clinically appropriate or required by applicable law.
How are appointments scheduled?
Prospective patients generally begin by contacting the office at (646) 706-7757. The office will gather preliminary information and advise regarding availability.
Follow-up appointments are usually scheduled directly with Dr. Storch at the end of each visit. Established patients may also contact the office or use the online follow-up scheduling link when needed.
Can prescriptions be sent to my pharmacy?
Yes. Most prescriptions can be transmitted electronically to the pharmacy of your choice. Prescribing remains subject to clinical judgment and applicable federal and state requirements.
How are controlled medications handled?
Controlled medications, including stimulants and certain benzodiazepines, may be prescribed when clinically appropriate. Additional monitoring or an in-person evaluation may be required.
How often will I need to be seen?
Appointment frequency depends on clinical needs and the treatment being provided. A follow-up appointment is commonly scheduled within two to four weeks after the initial consultation and may become less frequent as treatment progresses.
How is patient information protected?
Patient information is handled in accordance with HIPAA and applicable state privacy laws. Information is released only with authorization or when otherwise permitted or required by law.
Do you accept insurance?
Dr. Storch is an out-of-network physician and does not participate in commercial insurance plans, Medicare, or Medicaid. Payment is made directly to the practice. Detailed invoices may be provided for those seeking reimbursement through out-of-network benefits, although reimbursement depends on the individual insurance plan and cannot be guaranteed.
Those with Medicare or Medicaid must complete any required private-pay agreements before receiving clinical services.
